Roll out of the new Aged Care Quality Standards is now well underway and the new standards will apply to all aged care services. All Providers will continue to be…
Providers are investing or modernising technology stacks, to meet the operational needs of our changing industry. The December 2018 StewartBrown Aged Care Financial Performance Survey reported that 42% of residential…
The recent funding boost announced for Residential Aged Care providers will take effect from today. The funding package of $320m will be distributed across existing subsidies, in particular to current ACFI…
Have you ever purchased something online, taken out car insurance or signed up for a phone contract? We look at Customer Relationship Management systems in Aged Care. If you answered yes,…
In Customer Relationship Management (CRM) platforms the term ‘sales pipeline’ typically refers to a systematic process of overseeing, monitoring and managing future sales. Typically, your potential customers move through various…
Do you know everything or are you occasionally reminded of the things you don’t know or have forgotten? It’s easy to get ‘caught up’ in what we do every day and focus on just the work in front of…
Bojana Sokolovic is a highly respected team leader at Mirus Australia. Day-to-day Bojana manages the Mirus Clinical Assessment team and the offsite technology team. In 2018 Bojana received Mirus Australia’s…
In business, we are constantly presented with new ways of doing something. Whether it’s the latest marketing trend or a whole new business model, it can be quite easy to…
Mike Up with Michael Dalichau. A conversation with expert business leaders. Michael has a conversation with expert business leaders via his podcast, providing another channel for connection during the complex changes facing…
A trend in declining funding, pressure to introduce staffing ratios, an increase in resident complex care needs combined with the difficulty in recruiting and retaining staff – is this the…