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Aged care management

Transitioning to the new Aged Care Quality Standards by Sara Golding.

June 12, 2019 | Aged Care Management

Roll out of the new Aged Care Quality Standards is now well underway and the new standards will apply to all aged care services. All Providers will continue to be…

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The Impact: People. Time. Money.

March 21, 2019 | Aged Care Finance

Providers are investing or modernising technology stacks, to meet the operational needs of our changing industry. The December 2018 StewartBrown Aged Care Financial Performance Survey reported that 42% of residential…

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Boost to support older Australians

March 20, 2019 | Aged Care Finance

The recent funding boost announced for Residential Aged Care providers will take effect from today. The funding package of $320m will be distributed across existing subsidies, in particular to current ACFI…

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So you think you can CRM?

March 13, 2019 | Aged Care Management

Have you ever purchased something online, taken out car insurance or signed up for a phone contract? We look at Customer Relationship Management systems in Aged Care. If you answered yes,…

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Does your CRM come with a sales pipeline?

| Aged Care Marketing

In Customer Relationship Management (CRM) platforms the term ‘sales pipeline’ typically refers to a systematic process of overseeing, monitoring and managing future sales. Typically, your potential customers move through various…

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What my Nan taught me about Design thinking with Anthony Carroll

February 23, 2019 | Aged Care Management

Do you know everything or are you occasionally reminded of the things you don’t know or have forgotten? It’s easy to get ‘caught up’ in what we do every day and focus on just the work in front of…

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Making space for good ideas.

February 21, 2019 | People at Mirus Australia

Bojana Sokolovic is a highly respected team leader at Mirus Australia. Day-to-day Bojana manages the Mirus Clinical Assessment team and the offsite technology team. In 2018 Bojana received Mirus Australia’s…

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Much ado about Design thinking? with Anthony Carroll

February 19, 2019 | Aged Care Management

In business, we are constantly presented with new ways of doing something. Whether it’s the latest marketing trend or a whole new business model, it can be quite easy to…

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Mike Up with Michael Dalichau + special guest Chris Petzoldt

February 14, 2019 | Aged Care Management

Mike Up with Michael Dalichau. A conversation with expert business leaders. Michael has a conversation with expert business leaders via his podcast, providing another channel for connection during the complex changes facing…

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Is this the perfect storm? Workforce management in residential aged care by Sara Golding

| Aged Care Management

A trend in declining funding, pressure to introduce staffing ratios, an increase in resident complex care needs combined with the difficulty in recruiting and retaining staff – is this the…

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