Well they say a problem shared is a problem halved and where we seek help, we are most likely to succeed. In health and fitness, we have long been exposed to the notion of a personal trainer and in business we are familiar with performance coaches.
If we apply this analogy to running a complex business, would you be able to point to the equivalent information for your own organisation? If a rear-view mirror is some 50 times smaller than the windscreen, should we consider data in that ratio also?
So many systems were designed for a different industry and then applied to Aged Care, and not always with great results.
Or is that the management of measurement? Either way we can’t manage what we can’t measure with James Price from Mirus Australia.
We see averages used all of the time in business. Average EBITDA, ACFI Rates, Length of Stay for example.
It was 1996 and I was attending an investment seminar where the presenter asked the audience this very question.
Our approach at Mirus is much the same.
When co-designing Mirus Works! with our clients. We asked do we really need biometrics?
If you’re using a spreadsheet to manage your current rosters, then we need to talk.