Comprehensive solutions for Aged Care

Our solutions address key challenges in operating an Aged Care environment – attracting residents, providing care services, managing revenue, and streamlining operations.

Customer Marketing

Mirus Marketing

  • A digital-first marketing strategy, executed across multiple channels.
  • Merges Aged Care expertise with creative marketing skills delivered with a focus on business Return on Investment (ROI).

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Mirus Admissions Companion

  • An Aged Care customer relationship management solution, built on the Salesforce platform.
  • Manage your sales pipeline from enquiry through to quotation and contracts, with powerful marketing reporting.

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Care & Communication

ConnectME

  • Residents’ families have greater visibility over their loved ones planned care, activities and overall wellbeing through mobile technology.
  • Facilitates the identification, recording and tracking of individual wellness goals of each resident from our CMS.
  • Emphasises residents as individuals allowing the resident and family to see the wellbeing goals and aspirations agreed upon.

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CASE

  • An on-demand documentation and accreditation system which offers co-sourced quality assurance.

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CMS

  • Our tailored Care Management System, designed to complement revenue and operational processes.

Revenue Management

Accommodation Revenue

  • Provides you with a comprehensive analysis of financials, per resident, per facility and in aggregate.
  • Provides your frontline teams with the tools they need to prioritise and calculate the financial contributions of a prospective resident.

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Subsidy Revenue

  • Streamline ACFI processes & claims management.
  • Mirus Metrics: A Business Intelligence tool which presents Medicare revenue data in an easy to read, insightful format.
  • Supplement Recovery: A comprehensive review of resident billings.

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Operations Management

Mirus Works

  • Our Workforce Solution helps Aged Care Providers achieve financial goals by optimising workforce and rostering processes.
  • Helps staff with clinical acuity, occupancy and subsidy funding.
  • Built with easy-to-use technology for accessible real-time visibility.

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The Mirus Method – How We Deliver

People

Your people are your most important asset. Equip and empower your staff to achieve success.

  • Education & training
  • Staff accountability
  • Executive sponsorship

Process

Robust processes deliver better results. Best in class processes ensure consistency and repeatable results.

  • Analysis & assessment
  • Reconciliation & improvement
  • Risk & quality management

Technology

Leverage our partnerships with well known brands for best in class solutions or design and build using our proven expertise. Tailored to Aged Care, our solutions offer real, measurable ROI.

  • Care & revenue management system
  • Finance reporting & analytics tools

Organisation

We partner with clients to offer ongoing advice & expertise to help support you in achieving your business & care goals. We have your back.

  • Strategy
  • Roles & responsibilities
  • Communication
  • Culture

We partner with Aged Care Providers to deliver best in class tools resulting in top quartile performance.

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