Your rating is four numbers, not one

Your Star Ratings shape how families choose, how the regulator sees you and, since October, how your funding lands. Nobody manages a single number though, and the four underneath it move for different reasons.

Tyler Fisher, our Head of Data and Insights, builds each report individually from published My Aged Care data, which is why it costs nothing.

Star Ratings are also in every Mirus Metrics subscription, for every facility you run, alongside care minutes, accommodation pricing and IQ reporting, and refreshed every quarter rather than produced once.

The Star Ratings Report includes:

• Your rating and all four sub-categories, quarter by quarter, with the raw score behind each star and how far you are from the next band.
• The facilities around you, named, with their rating on every sub-category.
• Your resident experience, question by question, against your local area and against the sector.
• Where you sit on the staffing grid, and what your position is costing you in roster overspend and Base Care Tariff.
• Your quality measures, indicator by indicator, and what would need to shift to move a band.
• A conversation with our team on what it means and how to improve.

1 facility per report. Free.

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