OBi: Online Bed Inventory
We've been asked to help solve one of aged care's most persistent problems
For years, the transition from hospital to residential aged care has been managed through phone calls, emails, and informal relationships. It’s inefficient, time-consuming, and puts unnecessary strain on hospital discharge teams, aged care admissions staff, and most importantly, the older people caught in the middle.
NSW stranded-patient numbers are up 50% in twelve months. The status quo isn't an option.
Whiddon, through the Collaborative Health Care Project, has brought together providers, NSW Health, Ageing Australia, the University of Sydney and Nous Consulting to change that. They asked us to provide the technology.
That technology is OBi — the Online Bed Inventory.
OBi. Configured for the sector’s benefit.
OBi is powered by our Mirus Metrics platform — the same system that aged care providers across Australia already use to manage funding, compliance and operational data. For this trial, we’ve configured it specifically to enable near real-time bed visibility across participating services within three NSW Local Health Districts.
What we deliver for the trial:
Near real-time bed visibility - Occupied and vacant bed status across participating services, updated daily via Medicare data. No manual input required from providers.
Geographic analysis - Location-aware capacity mapping to help hospital discharge teams identify the most appropriate option for each patient, faster.
Structured messaging - Governed vacancy confirmation workflows that replace ad hoc phone and email processes, with full audit ability built in.
System-level insight - Aggregated, de-identified capacity data across the trial LHDs to improve shared understanding of demand and system pressure.
Provider onboarding & support - Dedicated implementation contacts, training materials, credentials and ongoing support — all at no cost to participating providers.
Data governance & security - ISO 27001 certified. Strict data principles covering use, access, privacy and full de-registration at trial conclusion.
Zero manual input. Medicare data, daily.
Provider-led. Sector-backed. Mirus-enabled.
OBi is not a Mirus product launch. It’s a sector-led initiative that Mirus is proud to be the technology delivery partner for. The coalition behind it gives this trial credibility, independence and the weight needed to influence policy at a national level. This includes Whiddon, NSW Health, Ageing Australia, University of Sydney, Nous Consulting and Dept of Health.
A 10-week, provider-led pilot. Free to participate.
Join the trial
Trial regions
If your service is in one of these regions, you’re eligible to participate. Registration takes minutes.
- South Western Sydney LHD
- Hunter New England LHD
- Northern NSW LHD
- Illawarra LHD
What’s in scope
- Near real-time visibility of occupied and vacant beds
- Geographic matching for hospital discharge teams
- Structured vacancy confirmation messaging
- Aggregated, de-identified system data
- Free access to the full Mirus Metrics platform for the trial duration
- Onboarding, training and implementation support
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Five steps. Most take minutes.
Registration is simple. We handle the onboarding, credentials and training — your team doesn’t carry the load.
1. Complete forms [5 minutes]
Sign the Letter of Engagement (LOE) and complete the AC027 access form. Both are provided in the registration pack.
2. Register [1 email]
Return both completed documents to support@mirusaustralia.com. That’s it.
3. Onboard [Free]
We provide your platform credentials, training materials and a dedicated implementation contact at no cost.
4. Participate [~10 weeks]
OBi operates in the background, pulling data from Medicare daily. No ongoing manual effort is required from your team.
5. Conclude [Clean exit]
At the end of the trial, all participating providers are fully de-registered and all trial-specific data access ceases.
Learn more about the OBi trial
We take data governance seriously. Here’s exactly what applies.
We understand that providers have legitimate concerns about data use. The OBi trial has been designed with governance at its centre, and our commitments are in writing as part of the Letter of Engagement.
Our data commitments
- Only data required to support the agreed scope will be displayed
- No resident-level or personal information will be visible within the platform
- Data is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles
- Your data will not be used for any commercial or marketing purpose outside this trial
- All trial-specific data access ceases at the conclusion of the trial
- Aggregated, de-identified outputs are used solely for evaluation and system planning
ISO 27001 Certified
Mirus Australia holds current ISO 27001 certification for Information Security Management — the highest international standard for data security and governance. A copy of our certificate is available upon request.
Trial governance framework
- Formal Pilot Steering Committee with representation from NSW Health, providers, Ageing Australia and research partners
- Documented governance framework: policies, procedures and operating protocols
- Defined decision-making, escalation and reporting pathways
- Independent evaluation delivered by the University of Sydney
- Evaluation methodology supported by Nous Consulting
- Aligned with NSW Health and Commonwealth governance structures
- Trial findings structured to inform State and Federal government policy consideration
- Governance model designed to scale for potential wider adoption
Provider-led. Sector-backed. Mirus-enabled.
OBi is not a Mirus product launch. It’s a sector-led initiative that Mirus is proud to be the technology delivery partner for. The coalition behind it gives this trial credibility, independence and the weight needed to influence policy at a national level.
Whiddon — Lead provider & initiator
Whiddon initiated the Collaborative Health Care Project, bringing together State and Federal health stakeholders, aged care providers, researchers and sector bodies. OBi is one of five active pilot projects under this framework. Whiddon has no commercial arrangement with Mirus and receives no financial benefit from this initiative.
NSW Health — Health system partner
NSW Health is participating through nominated hospital discharge teams in each of the three trial LHDs. Both State and Federal governments have emphasised the need for improved bed visibility and have supported a provider-led approach to delivering it.
Sector Peak Body
Ageing Australia - Endorsing the trial as a practical, provider-led solution in the interests of the sector.
Independent Evaluation
University of Sydney - Delivering independent evaluation of clinical, operational and system outcomes.
Evaluation Framework
Nous Consulting - Supporting methodology to ensure findings are rigorous and policy-ready.
Federal Government
Dept of Health - Australian Government Department of Health, Disability and Ageing — participating stakeholder.
The trial is proof of concept. The goal is systemic change.
OBi has been designed from the outset to be scalable. The trial generates evidence. The evidence informs policy. Policy creates the mandate for a permanent, nationally-relevant solution — and Mirus Metrics is the platform that’s ready to deliver it.
STEP 1 - Run the trial (Now)
Achieve 90%+ participation across three NSW LHDs. Generate real operational data across ~10 weeks on bed visibility, transition times and workflow efficiency.
STEP 2 - Evaluate and publish (Post-trial)
The University of Sydney delivers independent findings on clinical, operational, workforce and system outcomes. Structured to support State and Commonwealth funding and policy consideration.
STEP 3 - Scale what works (Beyond)
Evidence supports expansion to other LHDs and states. Permanent governance model. Mirus Metrics as the proven, independently evaluated platform.
“The outcomes of this trial will be used to inform the development of a proposed governance structure to support any future use of data and systems of this nature. This will consider the needs of all stakeholders, including patients and residents, hospitals and aged care providers.”
— Scoping Document, Collaborative Health Care Project, April 2026
Register your interest in Phase 2.
The trial is currently limited to South Western Sydney, Hunter New England, and Northern NSW LHDs. If your service is outside these regions, you can register your interest in being included when the programme expands.
Express interest in Phase 2
Email: support@mirusaustralia.com
We’ll add you to the expansion list and be in touch as the programme grows.
Ir is not a Mirus product launch. Not government-funded. Not a commercial arrangement between Whiddon and Mirus. This is the sector solving a sector problem, with technology that already exists.
Why this matters
Rob Covino, Founder, Mirus Austalia
"For years, the way we've moved older Australians from hospital into aged care has run on phone calls, paper lists and personal relationships. It works because people in the sector are extraordinary, not because the system is. Whiddon and the providers around this table decided that wasn't good enough, and asked us to help fix it. So we configured a platform that's already in the sector, plugged it into the data that already exists, and gave hospital teams something they've never had: a live view of where a bed actually is. The technology is the easy part. The hard part was getting providers, hospitals and government in the same room, and that's what Whiddon has done."
OBi is powered by Mirus Metrics, operated by Mirus Australia Pty Ltd as trustee for the Mirus Australia Unit Trust. Data collected from Medicare is used solely for the agreed scope of this trial and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. At the conclusion of the trial, participating providers will be de-registered from the system and all trial-specific data access will cease. Whiddon has no commercial arrangement with Mirus Australia and receives no financial or commercial benefit from this initiative.