Compliance without complexity
Centralise incidents, risks, audits and improvement plans to maintain oversight, meet obligations and demonstrate ongoing compliance.
"Mirus Australia has saved us countless hours in manual reporting and ensured we are always ahead of funding changes, allowing our teams to dedicate more time to quality care."
Why choose MirusPlus for Governance, Risk & Compliance?
Incidents, risks, audits and improvement in one place
Keep compliance on track
Control risk with clarity
MirusPlus Governance, Risk & Compliance supports oversight of incidents, risks, audits and improvement activities in one place.
Incident Management (Client, Workforce, SIRS)
- Client, workforce and organisational incident records
- SIRS classification and reporting support
- Investigation, actions and outcome tracking
Risk Management
- Centralised organisational risk register
- Risk ratings against your own risk matrix
- Linked improvement actions for every risk
Audits
- 89 audit templates mapped to the strengthened Quality Standards
- Custom audit templates built from scratch
- Linkage to corrective actions and improvement plans
Continuous Improvement Plans
- Living improvement plans aligned to standards
- Action tracking and progress visibility
- Demonstration of ongoing improvement over time
Maintenance Register
- Maintenance requests, hazards and safety issues
- Priority, status and completion tracking
- Links to risk and compliance records
Feedback Register
- Complaints, compliments and general feedback capture
- Categorisation, follow-up and outcome recording
- Visibility of service quality and experience trends
Corrective Actions & Follow-Up
- Ownership, due dates and status tracking
- Linkage to incidents, audits, risks and feedback
- Visibility of open and completed actions
Frequently asked questions
What providers ask most about MirusPlus Governance, Risk & Compliance, from incidents and SIRS to audits and risk.
Governance, Risk & Compliance is the MirusPlus module for incidents, SIRS, feedback, audits, risk and continuous improvement. It connects these in one system, so everyday events become the evidence and oversight the strengthened Aged Care Quality Standards require. When an incident is reviewed, the risk assessment flows onto the risk register and the recommendations onto the continuous improvement plan, without re-entry.
Audit preparation is slow when evidence is spread across folders, spreadsheets and systems. MirusPlus includes 89 pre-built audit templates spanning the strengthened Quality Standards and the Commission’s themed audits, and you can build your own. Gaps tag straight to a committee agenda, a continuous improvement item or a risk assessment, and every improvement links back to the incident, complaint or audit that started it.
MirusPlus tracks all eight Serious Incident Response Scheme incident types, with fields built to match the government portal, so what you log internally mirrors what you submit. Priority 1 and 2 classification, police and Commission contacts, investigation and review are all held on the record. Client incidents and complaints can be escalated into a linked SIRS report, and staff can report concerns confidentially.
Risks flow in automatically wherever a review with a risk rating is completed, from incidents, audits, complaints and maintenance issues, into one operational risk register rated against your own risk matrix. Each risk shows how many continuous improvement items are linked to it, so a risk rated high or extreme with no improvement action stands out straight away.
Yes. The feedback register holds complaints, compliments and suggestions in one place, recording who raised each one, how it was received, what was agreed and what followed. Severity and risk are assessed inline, serious items escalate to reportable incidents, and pattern analysis surfaces systemic issues. A complete record can be printed instantly for Commission requests.
MirusPlus Governance, Risk & Compliance is where your teams record and manage the day-to-day work: incidents, SIRS, feedback, audits, risks and improvement plans. GRC Manager is a Mirus Metrics product. It brings governance, risk and compliance data together and maps it to the strengthened Aged Care Quality Standards, giving boards and executives a connected risk view across every site.