NEW
PAST
Webinar
Getting care minutes right: reduce risk, protect funding
July 30, 2025
How to avoid unfunded care and protect funding outcomes
Managing roster overspend and care minute compliance
Using data to identify risk and improve performance
Register now
Watch now
Learn how to avoid delivering millions in unfunded care, manage your roster spend, and meet compliance targets with confidence.
In just three months, $14 million worth of care was delivered in Australia without corresponding funding — a staggering figure of unfunded care. And in the quarter before that, aged care providers overspent on rosters by an estimated $117 million.
This webinar took deep-dive into the care minutes landscape: how changes to AN-ACC are shifting your funding reality, how to avoid costly compliance gaps, and how data can turn risk into opportunity. It also included practical strategies and real-time insights from our national benchmarking data.
Key topics covered included:
- What’s changed: The latest care minute definition changes, care minute supplement updates, and how they affect your Base Care Tariff
- What’s at risk: Understanding the impact of unfunded care and how to prevent it
- Roster reality check: How to detect and reduce overspend before it hits your bottom line
- Strategic tips: Align your workforce, funding claims, and compliance efforts
- What’s next: How to prepare for Base Care Tariff changes, audit requirements, and beyond.
Industry panel
John Ashby
General Manager, Business Sustainability
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Whiddon
John Ashby has 25+ years’ leadership experience across residential and community aged care, holding senior roles with leading providers. At Whiddon, he is General Manager of Business Sustainability, overseeing rostering governance, care minute compliance and AN-ACC optimisation across the portfolio.
Lyn Tong
Finance Business Partner
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RAAFA WA
Lyn is Finance, Planning and Analysis Lead at RAAFA WA, with a strong background in financial analysis, operations and strategic planning in aged care. A Chartered Accountant with 10+ years’ experience, she focuses on data-led decisions, workforce efficiency and sustainable care delivery.
Andres Roa
Aged Care Project Manager
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Operandi Au Project Management
Andres has over 10 years’ experience in healthcare project management, using evidence-based strategies and technology to manage service quality and risk. With a background across healthcare, fitness and hospitality, he focuses on governance, business support and tailored regulatory frameworks.
Ken Ly
Business Development and Funding Manager,
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Health Generation
Ken Ly is an experienced Aged Care Business Manager specialising in residential care subsidy and revenue optimisation. He brings a strong track record in project delivery and business development, with a focus on financial sustainability and compliance in the aged care sector.
Your hosts
Ben Sturzaker
General Manager, Product and Technology
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Mirus Australia
Ben leads product at Mirus Australia, overseeing the development of the MirusPlus platform and bringing more than 20 years of experience across product, technology and operations in aged care software.
Tyler Fisher
Senior Manager
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Mirus Australia
Tyler leads data and analytics at Mirus Australia, developing data-driven platforms that deliver predictive insights and operational intelligence for aged care providers.