Mirus Metrics was launched in 2011 in response to the Aged Care Funding Instrument (ACFI). Released in 2012, the Mirus Australia ACFI Calculator app is still one of the most popular support products in the aged care market today.
With a focus on ensuring the aged care sector remained financially sustainable and a focus on the integration of people + technology the Mirus Australia Revenue Management Advisory Service and Partner Program was launched in 2012.
In 2013 the Australian Federal government launched the Living Longer Living Better reforms. These reforms would culminate in many changes over a four-year period and change the way accommodation was positioned in the market. These reforms introduced the Residential Accommodation Deposits (RADs) and Daily Accommodation Payments (DAPs).
Mirus Australia responded to the changes by creating a Capital Management Practice to guide our clients and prepare for the changes; and we also released Mirus Admissions which enables providers to evaluate and manage new residents’ enquiries through to admission.
In early 2015 Mirus Australia launched CASE (Clinical Assessment Support and Education), a mentoring program by our in-house expert clinicians. CASE was designed to improve the quality of clinical reports and the documentation of clinical plans by working directly with clinicians inside our client’s facilities.
2016 was another growth year of expansion for Mirus Australia as we incorporated a new company into our group named Alive.
We started the year with 21 Employees and finished with 35 team members. We also launched the Mirus Academy to offer dedicated training and education to our clients and Mirus Marketing a co-sourced service for aged care marketing and brand expertise. We launched Mirus Metrics 2.0 in response to our client’s feedback. We also launched Mirus Works! A workforce management solution co-designed with aged care clients for aged care.
Comprehensive Business Intelligence Reporting was released in early 2017. These reports offered to our clients and potential client’s analysis of Medicare Data and other key benchmarking data, identifying potential missed funding and highlighting areas of risk. With the investigation into these reports, many of our clients were and were able to “find funds” where they didn’t even imagine they could.
In 2018 the Aged Care Quality Standards began a pilot for the implementation of a new Accreditation Framework for release in 2019. Our dedicated team also commenced designing and building new functionality for Mirus Works! to help our clients fulfill all these requirements. Mirus Works! Awards update was released, offering accurate and real-time award interpreted timesheets with costing; the People Insights module offers staff skills management to meet compliance and regulatory requirements; and lastly, Mirus Works! Leave, Unavailability and Shift allow users to see a simplified leave flow from employee to manager, roster, and timesheet; to keep up to date with changing schedules to improve time spent rostering, and to quickly and easily fill vacant shifts with the most appropriate employee by using shift offers.
We also launched a video series hosted by Rob Covino: the Mirus Industry Analysis (or MIA) monthly video helps the sector by providing current and relevant information to assist with benchmarking, strategic and operational planning.
Over 2019 and 2020 we introduced Acuity Based Rostering analysis and reporting to improve the alignment of care needs to hours, Allied Health Workforce Management solution to better align financials with person-centered care and safety, and occupancy.
We currently serve over a quarter of the industry with 89,000 beds under management and over $5 billion in revenue funding on behalf of our clients.