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2026 in Review: Where do you sit

December 3, 2026
12pm AEDT
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How indexation, HELF and care minutes reshaped 2026
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What providers expected this year, and how it actually landed
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Where your organisation sits, and who to benchmark against
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An end-of-year briefing on the changes that pulled providers apart

2026 changed the settings for residential aged care. AN-ACC indexation landed below many providers' expectations. The Higher Everyday Living Fee brought a new set of decisions on pricing and packages. And care minute performance was tied directly to funding through the Performance-based Care Minute Supplement.

Providers did not all respond in the same way, and the results are starting to show. Performance is no longer clustered around a sector average. Some providers have absorbed the year's changes, while others are finding the gap harder to close. The average now describes very few organisations.

Earlier this year, providers across the country told Mirus what they expected from the HELF and the Basic Daily Care Tariff change. In this briefing, Tyler Fisher and Ben Sturzaker set those expectations against what happened, drawing on the latest sector data and the results of this registration poll.

The session closes with the question every board should be asking going into 2027: compared with whom? Choosing the right group of providers to benchmark against matters more than ever as the middle of the market thins out.

Registration includes four short questions, and the collective results will be shared during the briefing. Can't make it live? Register anyway to receive the recording.

What we'll cover

  • The three changes that defined 2026: indexation, the HELF and care minute compliance
  • What providers expected in March and May, and how the year actually landed
  • Why the sector average no longer describes most providers
  • Where your organisation sits, and how to choose the right cohort to benchmark against
  • What to watch going into 2027

Hosted by

Ben Sturzaker
Ben Sturzaker
General Manager, Product
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Mirus Australia
Ben leads product at Mirus Australia, overseeing the development of the MirusPlus platform and bringing more than 20 years of experience across product, technology and operations in aged care software.
Tyler Fisher
Tyler Fisher
Head of Data & Insights
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Mirus Australia
Tyler leads data and analytics at Mirus Australia, developing data-driven platforms that deliver predictive insights and operational intelligence for aged care providers.

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