NEW
PAST
Webinar

Care minutes: the economics of time and risk

November 5, 2026
12pm to 12:45pm AEDT
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What the latest care minute data is telling the sector, and why
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How funded case mix and the residents in your home can drift apart
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Setting a care minute target your board is confident in
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Is the target keeping pace with your residents?

Care minutes have given residents and families a clear commitment to direct care, and providers have worked hard to meet it. Yet many homes are finding the target difficult to meet consistently, quarter to quarter.

The reasons are worth understanding. Workforce costs continue to rise, and for many providers the gap between the cost of additional care hours and the supplement attached to them has widened. Boards are weighing these pressures carefully alongside their responsibility to residents.

The timing of the model also plays a part. Care minute obligations are based on earlier case mix data and set for a quarter. Rosters, however, are built around the residents in the home today. When occupancy or care needs change mid-quarter, the funded target and the care being delivered can move out of step, in either direction.

In this session, Tyler Fisher and Ben Sturzaker draw on Mirus benchmarking data and real, de-identified scenarios to explore what is happening and why. They look at the compliance trend, the financial pressures behind it, how closely funded obligations reflect the care needed on the floor, and how organisations can set and govern a care minute target with confidence.

Join us for a practical, data-led conversation, with plenty of time for your questions.

What we'll cover

  • How care minute compliance has tracked since the move to 215 minutes
  • The financial pressures shaping care minute decisions across the sector
  • How the timing of case mix data affects rostering and reported compliance
  • Balancing clinical risk, governance and financial sustainability
  • Your questions, answered live

Hosted by

Ben Sturzaker
Ben Sturzaker
General Manager, Product
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Mirus Australia
Ben leads product at Mirus Australia, overseeing the development of the MirusPlus platform and bringing more than 20 years of experience across product, technology and operations in aged care software.
Tyler Fisher
Tyler Fisher
Head of Data & Insights
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Mirus Australia
Tyler leads data and analytics at Mirus Australia, developing data-driven platforms that deliver predictive insights and operational intelligence for aged care providers.

Register to attend live or watch instantly on demand