NEW
PAST
Webinar

HELF as a Competitive Advantage

March 26, 2026
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Aligning HELF with pricing, capital profile and infrastructure
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Market positioning across premium, mid-market and value segments
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Operational realities of managing HELF, demand and service delivery
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Sector perspectives from aged care leaders

Providers are now working through how HELF fits within their broader pricing, capital and service strategies. This webinar will explore how organisations are positioning HELF alongside room prices and infrastructure investment while maintaining sustainable operations and service quality. Sector leaders will share practical experiences, lessons learned and how they are thinking about future positioning.

Topics include:

- How HELF fits within room pricing, capital profile and infrastructure.
- Market positioning across premium, mid-market and value offerings.
- Operational considerations when implementing and managing HELF.
- Balancing consumer expectations with sustainable margins.
- Lessons and insights from providers already shaping their approach.

Industry panel

Graydn Spinks
Graydn Spinks
Chief Operating Officer
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Capecare
Gradyn joined Capecare in 2025 as Chief Operating Officer, bringing 20+ years’ leadership experience across aged care, community services and the charity sector. His background includes senior roles with City of Swan, Australian Red Cross, BaptistCare WA and AnglicareSA, and he was previously CEO of GLAICA.
Paul O'Mahony
Paul O'Mahony
Chief Financial Officer
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For Purpose Aged Care
Paul has held a number of senior roles in financial management across leading Australian aged care providers over the last 13 years.
Kevin McCreton
Kevin McCreton
Founder
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Catalyst Research
Kevin has nearly 40 years as an insights professional working with leading organisations in Australia and beyond. He has spent the past seven years studying the care and accommodation needs of older Australians. The Catalyst Report gathers 30,000+ survey responses each year, generating insights for retirement living and aged care providers.

Your hosts

Ben Sturzaker
Ben Sturzaker
General Manager, Product
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Mirus Australia
Ben leads product at Mirus Australia, overseeing the development of the MirusPlus platform and bringing more than 20 years of experience across product, technology and operations in aged care software.
Tyler Fisher
Tyler Fisher
Head of Data & Insights
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Mirus Australia
Tyler leads data and analytics at Mirus Australia, developing data-driven platforms that deliver predictive insights and operational intelligence for aged care providers.

Register to attend live or watch instantly on demand