Care Minutes

The latest regulatory bulletin has shed light on the commission’s stance towards staffing issues including meeting care minute targets.

On 14 February 2024, all providers in Australia will need to submit the first QFR in the mandatory Care Minute era which began on 1 October 2023.

On Friday, 30 November, the Department of Health and Aged Care brought to light an error in the accuracy of calculated care minute targets on My Aged Care.

In our most recent survey, involving 192 Australian aged care organisations, we uncovered more on the industry’s struggle with care minute data management.  The survey findings underscore the need for targeted support in managing AN-ACC care minute data. As the majority express concerns or uncertainty, it is clear that there is a shared challenge within the industry.

Managing the balance in the AN-ACC world now requires three (3) key workflows: Forecast AN-ACC classes for pre-admission and current residents to manage care revenue; Establish consistent Roster Demand Template/s; Control and understand your data to then strategically request reclassifications.