Leadership, tools and support for the Strengthened Standards and new Aged Care Act
The new Aged Care Act will now commence on 1 November 2025, as announced by the Albanese Government—giving providers a critical window to prepare. While this extension offers more time, it also brings higher expectations for being reform-ready. Now is the time to act. Equip your teams, strengthen your systems, and build the confidence to navigate what’s ahead.
Our recent sector poll revealed that 79% of aged care providers feel only somewhat prepared for the transition. While the reforms are widely recognised as necessary, the scale and complexity—particularly across compliance, workforce, and operational integration—mean many organisations are still seeking clarity and practical solutions.
This session goes beyond the ‘what’ of the reforms to focus on the ‘how’. We’ll share practical tools, leadership frameworks and real-world examples to help providers take meaningful steps forward—faster.
This webinar will provide you with a clearer path forward—turning “somewhat prepared” into confident and proactive.
You’ll gain:
- Actionable tools to support reform implementation at the operational level
- Insights into leadership and change management frameworks
- A look at how high-performing providers are navigating the reform roadmap
- Practical next steps for workforce, compliance, and funding integration
- An introduction to the Reforms Transition Support Service.
On the panel and guest speaker
Nicola Burton
Executive Manager – Quality and Organisational Development, Peninsula Villages
Nicola Burton is a registered nurse with a strong clinical background in acute care. Nicola first worked in quality improvement and education roles in the acute sector. In 2003 she commenced work in aged care focusing on continuous quality improvement and learning and development where she developed her passion for improving processes and empowering staff to develop and reach their professional roles. Nicola returned to working at Peninsula Villages, which is a leading not for profit, community owned organisation on the Central Coast NSW, after working as a Learning and Development Manager for a global aged care education provider. Her role as an Executive Manager – Quality and Organisational Development brings together her previous experience to a corporate governance overseeing learning development, workforce, governance and business development.
Victoria Mills
CEO and Founder, Hello Coach
Victoria Mills, CEO and Founder of Hello Coach, the foremost Australian coaching company. Bringing 30 years of leadership development and coaching experience with a dedication to empowering employees with a transformative digital coaching experience. Using cutting-edge technology, our curated, global expert coaches focus on skills development and work place support for employees at all stages of their leadership career. Hello Coach offers top-tier interactive team workshops & individual coaching linking leadership frameworks driving ROI.
Your hosts
Ben Sturzaker
Product Leader
Ben is a seasoned product leader with 24 years of experience, known for his strong leadership and team-building capabilities. His approach is deeply rooted in a client- and market-driven mindset, which influences every layer of his organisation’s operations—from marketing and commercial strategy through to ongoing client engagement and support. In his current role as a software product owner, Ben brings deep expertise in technology lifecycle management and comprehensive knowledge of agile development frameworks. His ability to align strategic vision with practical execution makes him a highly respected leader in his field.
Taran Minhas
Senior Consultant
Taran is a Certified Health Informatician Australasia (CHIA) and digital health consultant with a background in clinical care, healthcare data science, and strategic advisory. With qualifications in physiotherapy and health services management, she brings frontline insight and systems-level thinking to her work. Taran supports aged care and community health providers across Australia to navigate change, improve governance, and adopt digital solutions with confidence. She’s known for translating complex ideas into practical strategies and serves on the Australian Institute of Digital Health’s SME Panel for Regulation, Standards, and Assurance.