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Aged Care Management

When the Customer is Front + Centre

July 1, 2019 | Aged Care Management

This write up first appeared in ACAN (Aged Care Advisors Network) written by James Price. The new Quality Standards focus on outcomes for consumers and reflect the level of care…

Read more

Published ACFI rates for FY20

June 21, 2019 | Aged Care Finance

The Department of Health have published the new Aged Care Subsidies and Supplements New Rates of Daily Payments from 1 July 2019. Mirus Australia have updated the following to support…

Read more

Transitioning to the new Aged Care Quality Standards by Sara Golding.

June 12, 2019 | Aged Care Management

Roll out of the new Aged Care Quality Standards is now well underway and the new standards will apply to all aged care services. All Providers will continue to be…

Read more

To buy or build? That is the question.

May 21, 2019 | Aged Care Management

Natanya Full, Mirus Australia Manager on Customer Relationship Management (CRM) to ultimately improve the customer experience and sales process. “This is a frequently asked question by our clients when evaluating…

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Part 1: Aged Care Quality Standards: How to de-risk by going above + beyond

April 8, 2019 | Aged Care Management

Last week when I asked my son, “did you clean your room?”, his answer shocked me. And what does this have to do with standards compliance? Everything. Exceed expectations I…

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VUCA: Counting down the 8 biggest challenges in aged care with Rob Covino

March 27, 2019 | Aged Care Management

It took over 200,000 years of human history for the world’s population to reach 1 billion; and apparently it will take only 200 years more to reach 7 billion. But…

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Boost to support older Australians

March 20, 2019 | Aged Care Finance

The recent funding boost announced for Residential Aged Care providers will take effect from today. The funding package of $320m will be distributed across existing subsidies, in particular to current ACFI…

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Privacy at first sight (Part 2) How do providers gain compliance?

March 19, 2019 | Aged Care Management

Please join Mike Up with Michael Dalichau. A conversation with expert business leaders. Michael has a conversation with leaders via his podcast, providing another channel for connection during the complex changes…

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Privacy at first sight (Part 1) What is privacy?

| Aged Care Management

Please join Mike Up with Michael Dalichau. A conversation with expert business leaders. Michael has a conversation with leaders via his podcast, providing another channel for connection during the complex changes…

Read more

How I met your customer (Part 2)

March 5, 2019 | Aged Care Management

Part 2. How do I execute a pricing strategy? Please join Mike Up with Michael Dalichau. A conversation with expert business leaders. Michael has a conversation with leaders via his podcast,…

Read more
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