Watch the recording and download the slides

In collaboration with Kinny Legal and Lockton Australia, this webinar delivered valuable insights from a round table discussion with a selection of the industry’s top board members and executives. We addressed the evolving governance landscape in aged care. As governance requirements evolve, many boards find themselves ill-equipped, prompting a proactive exploration of strategies to meet future organisational needs and goals.

This webinar also presented findings from these five key areas discussed during the board workshop:

  1. Liabilities within an organisation
  2. Skills required at a board level
  3. Workforce challenges
  4. Financial sustainability
  5. The importance of effective cyber response and risk management programs

Industry panel

Colin Foley

Chief Executive Officer at Olivet Care

Colin Foley is the Chief Executive Officer at Olivet Care. He previously held leadership positions at Brotherhood of St. Laurence (BSL) in their Aged Care Division since 2017, including being second in charge to the Director of Aged Care Services and stepping into the role as Acting Director. During his time at BSL, Colin was instrumental in significantly growing their Home Care business. Colin has extensive industry experience and an understanding of the complexities and changing landscape we face. He has demonstrated expertise in strategic planning, new business development, financial management, and team leadership.

Lorraine Poulos

Managing Director at LPA

Lorraine Poulos is the managing director of Lorraine Poulos and Associates (LPA). She has a long history of working in the health and aged care sectors in senior positions. Lorraine’s work history includes being a member of the NSW Medical Council as a Health Minister nominee for over 10years, Board member of several aged care boards and chair of several committees including ACSA community care advisory committee, clinical governance committees and the author of two clinical care books relating to home care. Lorraine is passionate about supporting the sector in preparing for the reforms in aged care by offering practical advice and support.

Laura Sutherland

Founder and Director at The Above & Beyond Group and 3D Recruit

Laura Sutherland is a People & Culture specialist, Founder & Director of The Above & Beyond Group and 3D Recruit, and Board Director on a NFP Aged Care Board. Her core professional purpose is to enhance organisational performance in Aged & Community Care by harnessing organisation’s most valuable assets – their people.
Trained in Psychology, Laura started her career in Mental Health and Aged Care. She moved into Recruitment and Workforce consultancy 19 years ago, specialising specifically in these sectors. Her consultancy business was founded to meet the unique demands of our Aged & Community Care sector, and provides end-to-end workforce solutions which enable the workforce to ”click, stick, and do well”, in other words improve attraction, engagement, retention and development of talent in our sector.

Your host and guest speakers


Andrew Farmer

Partner of Mirus Australia

Andrew’s focus is to enable growth and change through innovation and empowering people. As a Partner of Mirus Australia, Andrew leads the business strategy so that Mirus performs the best way it can for its people and customers. With 30 years experience across major industries including Health, Banking, Manufacturing and Consulting, Andrew has specialisation in sales and marketing leadership, commercialisation, strategy, innovation, workshop design and facilitation, analysis/problem solving and articulating value.

Lyle Steffensen

Manager – Industry Strategy & Innovation, health & Community Services, Lockton

Lyle is a highly experienced insurance consultant, broker, and advisor with extensive experience in serving not-for-profit, corporate, and government sectors in Australia. She specialises in providing risk and insurance services to Healthcare, Aged Care, and Community Care sectors, particularly focusing on faith-based organisations, not-for-profit entities, and profit-for-purpose organisations across Australia and the Asia Pacific region.

Jessica Kinny

Solicitor Director, Kinny Legal

Jessica is recognised as a leading expert in aged care, health and retirement living law. She acts for a broad range of clients including: small, medium and large businesses; ASX-listed companies; health professionals; and not-for-profits.
Jessica offers clients multi-award-winning expertise and client service. She draws on her deep understanding of the legal and practical challenges of her clients and a rare ability to balance creativity with methodical thinking to deliver top quality results and innovative solutions to difficult problems.