Watch the recording and download the slides

This webinar explored:

The key milestones ahead of us in 2024, including regulatory changes and the industry’s transition toward achieving 215-minute care minute compliance. 

Our speakers and a panel of industry CEOs discussed these significant milestones, offering practical strategies and advice on what should already be in place for 2024, what you need to be thinking about now, and what lies ahead for providers and the industry.

The webinar also focused on these five key areas:

  • Funding efficiency – Ending the ACFI mindset and moving to efficient margin management
  • Data security – Moving towards greater data security across your platforms
  • Regulatory Changes – The short term admin and longer term paradigm shifts in new regs
  • Governing bodies – Increasing focus on responsibilities of the board and governance of the Aged Care business
  • Accommodation review – More commercial freedom and the viability of the “non-care” cost centre


Industry Panel

Jane Pickering

Chief Executive Officer at Eldercare

Jane Pickering is the Chief Executive of Eldercare Australia Ltd. Eldercare is one of the largest residential aged care and retirement living providers in South Australia.
Jane has held several Executive and Chief Executive positions in the health and aged care sectors prior to being appointed as CE of Eldercare in 2013.
She has a solid reputation for leading cultural change within organisations whilst embedding cultures of respect, diversity, and inclusion.

Patrick Reid

Chief Executive Officer at IRT

Patrick Reid is a graduate of the Australian Institute of Company Directors (GAICD) and was appointed as IRT Group CEO in February 2018. IRT is one of Australia’s largest secular not-for-profit aged care providers, specialising in seniors’ lifestyle and care solutions. Patrick, a former Chairman of the Illawarra Health and Medical Research Institute (IHMRI), works day-to-day with almost 2800 staff and volunteers who undertake the critically important work of caring for older Australians. Additionally, Patrick is a registered pharmacist and owner of a community pharmacy. In 2022, he was a Fellowship recipient at Harvard University, USA.

Jason Binder

Chief Executive Officer and Managing Director at Respect

Jason Binder is the CEO and Managing Director of Respect, a not-for-profit aged care organisation that has been serving the Australian community for more than 100 years. He has over 15 years of experience in growth, strategy, structuring, and advisory for aged care organisations, as well as having successfully transformed Respect from a small Tasmanian organisation to a multi-state, nationally recognised provider of high-quality aged care.

Luke Greive

Chief Executive Officer at Infin8Care

Luke is a purpose-led and compassionate leader who thrives on the complexity and diversity of operating in the fast-changing corporate and economic environment in health and ageing. Throughout a broad and practical career in aged care Luke has worked across the complete elder care service continuum from in-home care to sub-acute hospital care. Luke believes that technology is a game changer, necessitating faster organisational change cycles and real-time, data-driven decisions. His thirty plus years of operational experience within health and ageing demonstrates his leadership of people and organisations through the transformation from reactive, care focused business models, to automated, digitally-enabled models designed to deliver proactive, wellness focussed customer outcomes

Your hosts


Andrew Farmer

Partner of Mirus Australia

Andrew’s focus is to enable growth and change through innovation and empowering people. As a Partner of Mirus Australia, Andrew leads the business strategy so that Mirus performs the best way it can for its people and customers. With 30 years experience across major industries including Health, Banking, Manufacturing and Consulting, Andrew has specialisation in sales and marketing leadership, commercialisation, strategy, innovation, workshop design and facilitation, analysis/problem solving and articulating value.

Tyler Fisher

Tyler Fisher

Senior Manager, Data and Analytics

Tyler is the Mirus Australia Data Scientist who oversees the largest combined database of aged care information covering workforce, government expenditure and all key performance metrics relating to funding. Tyler has strong data management and statistical analysis skills and was previously a Revenue Manager for NSW Health.