How the new expectations are impacting your business

As the aged care industry continues to deal with incoming reform, there are three areas that we find ourselves talking to clients about regularly.

  1. Star ratings
  2. The new Quality Indicators
  3. The revised Quality Standards

Join us and hear from our Data Scientist, Tyler Fisher on how star ratings are playing out across the industry and the simple ways you can create positive change in your star rating outcome.

Katie Airey, Quality Risk and Compliance Lead will cover the introduction of the additional Quality Indicators, measuring tools and scales as well as reporting requirements.

Katie will also give an overview of the seven new revised Quality Standards, the key changes and what you can do to be prepared.

We’ll also be joined by an industry panel of aged care providers who will share how their organisation is responding.

Your hosts


Andrew Farmer

Partner of Mirus Australia

Andrew’s focus is to enable growth and change through innovation and empowering people. As a Partner of Mirus Australia, Andrew leads the business strategy so that Mirus performs the best way it can for its people and customers. With 30 years experience across major industries including Health, Banking, Manufacturing and Consulting, Andrew has specialisation in sales and marketing leadership, commercialisation, strategy, innovation, workshop design and facilitation, analysis/problem solving and articulating value.


Tyler Fisher

Senior Manager, Data and Analytics

Tyler is the Mirus Australia Data Scientist who oversees the largest combined database of aged care information covering workforce, government expenditure and all key performance metrics relating to funding. Tyler has strong data management and statistical analysis skills and was previously a Revenue Manager for NSW Health.

Katie Airey

Katie Airey

Manager, Quality, Risk & Compliance

Katie Airey has over 14 years experience in the Aged Care Industry. Katie is passionate about supporting residential aged care facilities to strive for excellence in consumer outcomes by motivating organisations to engage and participate in positive change. Katie’s career has enabled her to work throughout Australia and Internationally, allowing her to develop and deliver expertise in revenue management strategies, auditing, risk and compliance management, project and account management, education and mentoring. Katie has undertaken a Diploma of Management and is completing her final year in the Bachelor of Nursing program to further develop her operational and clinical skills.

Industry Panel

To be announced

Register for the webinar today