Founded on the 1st of October 2010 by James Price and Robert Covino, Mirus Australia turns ten (10) years young in 2020. Mirus Metrics technology platform was launched in 2011 in response to the Aged Care Funding Instrument (ACFI). Released in 2012, the Mirus Australia ACFI Calculator app is still one of the most popular support products in the aged care market today.
With a focus on ensuring the aged care sector remained financially sustainable and a focus on the integration of people + technology the Mirus Australia Revenue Management Advisory Service and Partner Program was launched in the same year.
In 2013 Federal government launched the Living Longer Living Better reforms. These reforms would culminate in many changes over a four-year period and change the way accommodation was positioned in the market. These reforms introduced the Residential Accommodation Deposits (RADs) and Daily Accommodation Payments (DAPs).
Mirus Australia responded to the changes by creating a Capital Management Practice to guide our clients and prepare for the changes; and we also released Mirus Admissions Companion or MAC. MAC enables providers to evaluate and manage new residents’ enquiries through to admission.
In early 2015 Mirus Australia launched CASE (Clinical Assessment Support and Education), a mentoring program by our in-house expert clinicians. CASE was designed to improve the quality of clinical reports and the documentation of clinical plans by working directly with clinicians inside our client’s facilities.
2016 was another growth year of expansion for Mirus Australia as we incorporated two new companies into our group named Alive and ArtMix.
We started the year with 21 Employees and finished with 35 team members. We also launched the Mirus Academy to offer dedicated training and education to our clients and Mirus Marketing a co-sourced service for aged care marketing and brand expertise. We launched Mirus Metrics 2.0 in response to our client’s feedback. We also launched Mirus Works! A workforce management solution co-designed with aged care clients for aged care.
Comprehensive Business Intelligence Reporting was released in early 2017. These reports offered to our clients and potential client’s analysis of Medicare Data and other key benchmarking data, identifying potential missed funding and highlighting areas of risk. With investigation into these reports many of our clients were and were able to “find funds” where they didn’t even imagine they could.
In 2018 the Aged Care Quality Standards began a pilot for implementation of new a Accreditation Framework for release in 2019. Our dedicated team also commenced designing and building new functionality for Mirus Works! to help our clients fulfil all these requirements. Mirus Works! Awards update was released, offering accurate and real-time award interpreted timesheets with costing; the People Insights module offers staff skills management to meet compliance and regulatory requirements; and lastly, Mirus Works! Leave, Unavailability and Shift allow users to see a simplified leave flow from employee to manager, roster and timesheet; to keep up to date with changing schedules to improve time spent rostering; and to quickly and easily fill vacant shifts with the most appropriate employee by using shift offer.
We also launched a video series hosted by Rob Covino: the Mirus Industry Analysis (or MIA) monthly video helps the sector by providing current and relevant information to assist with benchmarking, strategic and operational planning.
Our journey so far has been fast paced, successful and fun! We have grown from 2 employees offering a consulting advisory service to 44 employees, 3 companies under The Mirus Group’s banner and an aged care solution suite including:
- Mirus Metrics for Revenue Management
- Mirus Works! For Workforce Management
- Mirus Admissions Companion for Customer Relationship Management
- Mirus Marketing
- Mirus Academy
- The Mirus ACFI Calculator
In 2018 Mirus Australia served 107 Aged Care Providers representing 725 Facilities, and with 60,500 Beds under management and managed over 4 Billion Dollars in revenue funding on behalf of our clients.
Is a long life worth caring about? Definitely. Can we help you make aged care better? Yes #makingagedcarebetter since 2010.