Mirus Industry Analysis (MIA) January 2020

Please join Mirus Industry Analysis (MIA),  a monthly video series hosted by Rob Covino. Rob presents the previous month’s key performance indicators across not-for-profit and private providers and the industry trends from the 72,000 + beds the Mirus Australia team currently monitors for financial sustainability. Sign up to a free benchmarking + insights report for your facility against the industry trends. 

Quick glance infographic below or watch the video on demand here. 

Resources:

• The customer is front + centre: tips for mapping to the aged care quality standards
• Validation trends: It’s doesn’t have to be a stressful experience
• Change doesn’t have to suck: CX + EX and the 5Es framework

Thanks and see you next month!

Rob Covino + the Mirus Australia Team