Mirus Industry Analysis (MIA) January 2020
February 16, 2020 | Aged Care Management
Please join Mirus Industry Analysis (MIA), a monthly video series hosted by Rob Covino. Rob presents the previous month’s key performance indicators across not-for-profit and private providers and the industry trends from the 72,000 + beds the Mirus Australia team currently monitors for financial sustainability. Sign up to a free benchmarking + insights report for your facility against the industry trends.
Quick glance infographic below or watch the video on demand here.
- The customer is front + centre: tips for mapping to the aged care quality standards
- Validation trends: It’s doesn’t have to be a stressful experience
- Change doesn’t have to suck: CX + EX and the 5Es framework
Thanks and see you next month!
Rob Covino + the Mirus Australia Team