Fit for purpose: co-design in aged care

Gear Change. A series by James Price. Fast information for when your time is poor, and you know the best time for change is now. 

 This series provides insight and advice with a focus on improving productivity and sustainability for aged care providers in Australia. A series that you can squeeze in during your lunch hour and then share the ideas with the rest of your team in the afternoon. 

I once wore a pair of Doc Martens on a ski trip.  

This seemed like a great idea at the time. I had plenty of time to reflect on my decision as I lay on my back, having slipped on the snow, compacted hard just like concrete. The Doc Martens looked like they could do the job, I was assured by the salesperson that they would do the job, and yet there I was, literally seeing stars. 

It’s often the case that things are designed for one situation and applied to others in the hope that they will work. 

In my experience, it has been the same in the Aged Care industry. So many systems were designed for a different industry and then applied to Aged Care, and not always with great results. 

Human-centred design is really important to us at Mirus Australia, which is why we have co-designed products and services with our clients and for our clients in aged care.  

At Mirus Australia, we are striving to deliver on our vision of #makingagedcarebetter One of the ways de are demonstrating our goals is to design the best technology that we can for aged care. We have done this for Revenue Management, Admissions Management, and Workforce Management. 

Don’t take my word for it. Our clients aren’t wrong when they choose Mirus Australia for their business solutions. We should talk. Please contact us.  

For more information about:

The only rostering system co-designed with Aged Care: MIRUS WORKFORCE MANAGEMENT and

Generate more leads, track your pipeline and improve your customer experience: MIRUS ADMISSIONS MANAGEMENT and

Actionable insights to support your revenue management strategy: MIRUS REVENUE MANAGEMENT

James Price, co-founder at Mirus Australia is a self-confessed petrol head. That is a person who is overly reliant on the use of their car and enjoys making a noise with it. James frequently shares a car analogy to explain a methodology, complex problem or an idea that has formed and with the goal of #makingagedcarebetter